From LSP to Global Content Operator

How BLEND Became a Horizon-4 LangOps Leader

Discover the proven blueprint for scaling multilingual content operations with AI-first workflows and automation at enterprise scale.

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What You'll Learn

This case study reveals how BLEND transformed from a traditional language service provider into a fully-realised global content operator aligned with Horizon-4 of the LangOps Maturity Index.

The Transformation

→ Technology: Unified platform with AI backbone and deep integrations

→ Operations: 80/20 automation-first model with governed human workflows

→ Pricing: Shift from per-word to predictable capacity retainers

Real Results

40-70% reduction in cycle time
5× increase in throughput
Up to 50% cost savings for customers
80%+ automation rate with quality governance

80/20

Automation vs. Human Craft

120

Languages Supported

Horizon-4

LangOps Maturity Achieved