From LSP to Content & Knowledge Company — in 25 Weeks

The 25-Week LangOps Transformation Program is a guided journey for language service providers ready to evolve from production vendors into strategic enablers of multilingual knowledge. Together, we design your LangOps operating system - uniting technology, people, and governance to build measurable value, resilience, and enterprise readiness.
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Across six structured phases, you’ll implement intelligent workflows, establish knowledge assets, and shape your own LangOps identity - supported by expert facilitation, peer exchange, and real-world benchmarks. The result is a future-ready organization that speaks the language of its clients’ systems and understand their markets - a true Content & Knowledge Company.

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The LangOps Maturity Index™

Trusted by leading language service providers

Why This, Why Now

Language becomes infrastructure. Buyers expect integrated systems, governed knowledge, and outcome-level reporting. The traditional LSP model—project-in, translation-out—is no longer enough.

This programme transforms you from a service executor into a strategic partner. You'll build the systems, processes, and positioning needed to serve enterprise clients who demand content as a managed capability, not just a delivered asset.      

Transformational Consulting

Transformative consulting that drives results in enabling growth and optimization.

Technology Advisory Services

Driving the future of multilingual AI, language operationalization, and enterprise transformation together.

The Five LangOps Horizons

From Language Service to Knowledge System. The Five Horizons Model describes how language organizations evolve from service vendors into Content & Knowledge Companies — integrating people, process, technology, and governance into one intelligent operating system.

Horizon 1
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Language Services

Translation is managed as production. Focus lies on delivery speed, cost, and linguistic accuracy. Valuable, but limited to output.

Horizon 2
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Technology Enabled Operation

Tools and automation enter the workflow. Efficiency grows, yet technology remains an add-on rather than a strategic layer.

Horizon 3
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Integrated Operation

Workflows, data, and quality systems connect. The organization begins to orchestrate content within client ecosystems and measure performance through unified dashboards.

Horizon 4
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Global Content Operator

The LSP becomes a co-creator of multilingual communication. It advises on content design, workflow strategy, and AI integration — aligning its success with the client’s business outcomes.

Horizon 5
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The Content & Knowledge Company

Language becomes infrastructure. Translation, content and data are governed, measurable and continuously learning. The organization operates as an intelligent system that turns multilingual information into enterprise knowledge and strategic insight.
The LangOps journey is a full shift of mindset - from managing words to governing meaning. It unites human expertise and machine intelligence under a single principle: that language, when structured and governed, becomes an asset that scales understanding.

Measurable Outcomes

Speed

Faster quoting cycles. Reduced time-to-delivery. Accelerated project turnaround through automation.

Margin

Improved profitability discipline. Better pricing by engagement type. Enhanced resource allocation.

Quality

Lower variance across projects. Higher consistency. Increased content reuse and leveraging.

Trust

Enhanced governance frameworks. Better compliance tracking. Stronger SLA adherence and reporting.

Growth

Gateways to enterprise deals. Packaged solutions. Strategic positioning as a content operations partner.

How It Works

1

Positioning & Vision

Define your own transformation goals
Clarify your market position
Set measurable outcomes
2

Process Design

Map current state
Design future state
Create operational blueprints for repeatable delivery
3

Integration

Connect systems
Automate workflows
Build the technical backbone for scaled operations
4

Knowledge Architecture

Structure multilingual content
Build taxonomies
Implement metadata standards and reuse frameworks
5

Scale & GTM

Package your solutions
Build repeatable client acquisition
Launch enterprise-ready offerings
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What does "Horizon 5" mean?

The LangOps evolution unfolds across five horizons. From the traditional Language Service Provider (Horizon 1), through technology adoption (Horizon 2) and workflow integration (Horizon 3), organizations advance to Horizon 4:  Strategic Content Partner - where translation becomes managed communication, embedded in the client’s content ecosystem. Horizon 5 is the destination: the Content & Knowledge Company.

‍Here, language operations function as an intelligent infrastructure that connects people, data, and systems - enabling continuous learning, governed automation, and measurable enterprise impact. It is the horizon where linguistic delivery turns into knowledge orchestration - where companies no longer serve content, but shape understanding.

How does this programme integrate with current operations?

The programme is designed for working professionals. You'll apply learnings directly to your business each week, with 2-4 hours of focused work. We build on your existing operations rather than replacing them—you'll enhance what works and systematically address what doesn't. Most participants report that the time investment pays for itself within the first 10 weeks through efficiency gains.

What kind of businesses benefit most from this programme?

This programme is ideal for established LSPs (€1M+ revenue) ready to evolve their business model. You should have operational foundations in place and be experiencing growth constraints from manual processes, inconsistent delivery, or difficulty closing enterprise deals. If you're reactive rather than strategic, and your clients see you as a vendor rather than a partner, this transformation is for you.

What's the difference between this and other training programmes?

This is a fully operational transformation pathway. Over 25 weeks, you don’t just learn about LangOps; you build your own operational system. We provide the frameworks, guidance, and benchmarks - you design and implement the processes, integrations, and governance that make them real.
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By the end, you leave not with certificates or slides, but with a functioning LangOps architecture: connected workflows, documented knowledge assets, measurable KPIs, and a clear go-to-market strategy for your next horizon.

What happens after the 25 weeks?

Completion marks the beginning of your LangOps practice, not the end of a course. You’ll join the LangOps Institute Network, the LangOps Pros Community. gaining continued access to updated frameworks, evolving methodologies, and a community of peers advancing the same transformation.
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Many companies go on to become part of our consulting and implementation network, supporting organizations on their own LangOps journeys. You’ll also have priority access to advanced workshops and collaborative research programmes, ensuring your development to be future-ready.

Ready to Transform Your Operations?

Join the next cohort of LSPs evolving into strategic content and knowledge companies. Applications are reviewed on a rolling basis, with cohorts limited to 12 participants for personalised attention.

The readiness call is a no-obligation conversation to assess fit and answer your questions.

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